Job

Technical Support Consultant - SW for Business Environments with English

Company details

Are you ready for new challenges? 

Are you looking for an opportunity for professional development? 

If the answer is YES, WE ARE LOOKING FOR YOU!

Our client is a leader in the field of technical support and BPO services, and the position is a Technical Solutions Consultant - Software for Business Environments with English.

Technical Support Consultant - SW for Business Environments with English

Duties and Responsibilities

Essential Duties and Responsibilities:

- Resolving technical problems

- Answering queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.

- Diagnosing, identifying, isolating, and analyzing problems utilizing historical database records.

- Routing calls to product line specialists, application, or system support specialists, as required.

 

- Maintaining and updating records and tracking databases.

 

- Alerting management to recurring problems and patterns of problems.
 

Requirements

The ideal candidate will have the following skills and experience:
 

- Fluency in English (C1);

- Technical or customer support experience;
- Attention to detail;
- Excellent communication, interpersonal and organizational skills;

Employment Conditions

Our Client Offers:

- Competitive salary
+ bonuses;
- Excellent social package;
- Modern office with top location;
- Life insurance;
- Opportunity for professional development.


ЕNHANCE YOUR TALENT! If you think you match the requirements above and you are interested in this opportunity, please do not hesitate to send us your CV in English.

Contact Information

Denitsa Gineva

denitsa.gineva@easyconsultbg.com

     

+359882356944


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