CRM Consultant

Company details

Easy Consult has stood for quality and innovation on the Bulgarian Human Resources Solutions market with uncompromised recognition since 2004. Throughout the years, we have accumulated thorough understanding for a wide range of businesses - from Retail and E-commerce through Production, Services or Transportation and Logistics. Always alert to external environment, Easy Consult has ensured a full functional expertise and successfully built up an IT Recruitment team of skilled and technically aware professionals in addition to its Non-IT Recruitment business line.

For one of our clients, a software development company which does Project development, Product development, Cloud, Big Data and Mobile services we are currently looking for a motivated and quick learning CRM Consultant.

CRM Consultant

Duties and Responsibilities

* Analyzes business processes and provide solutions using Microsoft Dynamics CRM systems and industry/vertical solutions.

* Gathers customer requirements and conduct gap analysis.  

* Implements Microsoft Dynamics CRM and add-ons according to the company’s standard methodology  

* Provides on and off-site Microsoft Dynamics CRM system configuration, data migration, system testing, user training and support

* Participates in Dynamics CRM projects of Innexys partners abroad.

* Coordinates with Senior Consultant / developer on solution design, programming and validation.  

* Prepare technical specifications for customizations of the products.   

* Communicate and escalate issues/project risks appropriately within internal teams

* Continuously improves his/her technical skills and professional knowledge through trainings and self-study

* Be up-to-date with capabilities of the competing solutions.  

* Demonstrates and share knowledge

* Participates in pre-sales activities

* Builds and maintains strong client relationships

* Identifies additional requirements and opportunities through existing engagements  

* Prepares documentation in line with Innexys standards and policies.  

* Serves as a leader to junior consultants

* Follow the company processes and practices 

* Perform excellent daily work, either working on client site or on internal project  

* Proper time reporting following company policies  

* Comply with the internal labor regulations


• At least 3 years of experience in the fields of consulting, services or sales, specialization in one of the above directions
• At least 1,5+ years of experience in implementing of CRM solutions or the same experience as key CRM user
• Experience as s project manager
• Technical knowledge and skills related to Microsoft Dynamics CRM including are considered as an advantage
• Basic technical knowledge about Microsoft SQL Server, Microsoft Exchange Server, Microsoft Office, Share Point
• Good understanding of business application concepts and terminology
• Fluent English (Good understanding of German on a business level is advantage but is not a must)



Employment Conditions

• Excellent salary and an opportunity to grow within the company 
• Induction programs
• Participation in all stages of the development process from architecture design to development using SCRUM methodology
• Exchange experience by working in different teams of professionals
• Recognition programs and rewards (Employee of the month gets 1 additional vacation day)
• Free course in German
• Coverage of certification program expenses 
• Company sponsored events and team buildings
• Participation in our social groups of interests: Extreme Sports, Geeks, Photography, etc.
• Co-subsidized sport card that gives free access to a great number of sports facilities 
• Additional Health insurance (after your probation period)
• Nice and friendly atmosphere


Contact Information

Irena Stoyanova


+359 889 905 750

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